Summit Junk Removal Staten Island Terms & Conditions
1. Who We Are
Summit Junk Removal ("Company," "we," "us," or "our") is a junk removal and hauling service based in Staten Island, New York. This Privacy Policy applies to our website and any interactions you have with us online or offline in connection with our services.
If you have questions, you can reach us at:
Email:[email protected]
Phone: +1 888-968-5638
Location: Staten Island, New York
2. Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you use our website.
Information you provide:
Name and contact information (phone number, email address)
Service address and property details
Description of items to be removed
Payment information (processed securely through our payment processor — we do not store card numbers)
Any messages or inquiries submitted through our contact form or by phone/email
Information collected automatically:
IP address and general geographic location
Browser type and device information
Pages visited and time spent on our website
Referring website (how you found us)
Cookie and tracking data (see Section 7)
3. How We Use Your Information
We use the information we collect to:
Schedule, confirm, and fulfill your junk removal service
Provide quotes and estimates
Process payments and send receipts
Communicate with you about your appointment (reminders, updates, follow-ups)
Respond to your questions and support requests
Improve our website and service operations
Comply with legal obligations
Send occasional promotional messages if you have opted in (you may opt out at any time)
We will not use your information for any purpose not described in this policy without your prior consent.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service providers: Third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software, SMS/email platforms). These providers are contractually required to protect your data and use it only for the services they perform on our behalf.
Legal compliance: If required by law, court order, or governmental authority, or to protect the rights, property, or safety of Summit Junk Removal, our customers, or the public.
Business transfer: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you in advance.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal, tax, and accounting obligations. Typically, customer records are retained for up to 3 years after your last transaction. You may request deletion of your data at any time (see Section 8).
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include secure data storage, access controls, and encrypted payment processing.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
We may use:
Essential cookies: Necessary for the website to function properly.
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). This data is aggregated and anonymous.
Marketing cookies: Used to deliver relevant ads if you have interacted with our advertising (e.g., Facebook Pixel, Google Ads remarketing).
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
8. Your Rights and Choices
Depending on applicable law, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal retention requirements.
Opt-out: Opt out of marketing communications at any time by replying "STOP" to any text message, clicking "Unsubscribe" in any email, or contacting us directly.
Do Not Sell: We do not sell personal information. If this policy changes, you will have the right to opt out.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Maps, review platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
11. New York State Residents
Residents of New York have additional protections under the New York SHIELD Act and related state privacy laws. We comply with all applicable New York data security and privacy requirements, including maintaining reasonable safeguards for the private information of New York residents.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Business: Summit Junk Removal
Location: Staten Island, New York
Email: [email protected]
Phone: +1 888-968-5638